Keys News

KEYS’ crews are protected by the Florida Move Over Act as they work alongside local roads and highways to power paradise.

On July 1,2014, the Act was amended to include utility service vehicles and sanitation vehicles on the list of public safety vehicles motorists must already slow down or move over to protect personnel who work on roads and highways.

Under the law, motorists are required to:

• Approach law enforcement patrol cars, emergency vehicles, utility service vehicles, sanitation vehicles, and tow trucks/wreckers with caution.

• Change lanes away from public safety vehicles if traveling on a multi-lane roadway and able to move over safely; or

• Slow down while maintaining a safe speed of 20-mph below posted speed limits, being careful not to impede or block the flow of traffic unless otherwise directed by a law enforcement officer.

Violating the Move Over law can result in a fine and points on your license. Specific provisions of the law can be viewed online at www.leg.state.fl.us.

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In observance of Thanksgiving, KEYS’ offices will be closed on Thursday, November 28 and Friday, November 29. To accommodate the extended holiday closure, KEYS’ offices will open at 8:00A on Wednesday, November 27, instead of the regularly scheduled 9:00A.

 KEYS’ offices will re-open for regular business on Monday, December 2, at 8:00A.

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On Monday, November 18, newly elected Utility Board member Rachel X. Oropeza was sworn into office by Key West City Clerk Keri O’Brien at City Hall in Key West. Oropeza was elected to Seat C on Tuesday, November 5.

The Florida Municipal Electric Association (FMEA) recently recognized KEYS with a “Building Strong Communities” award for making valuable investments that enhance the quality of life in its community, beyond efficient delivery of affordable, reliable and clean energy.

FMEA recognized public power utilities for programs and projects that provide community education, collect charitable donations, improve the environment, focus on crime prevention and other special programs that strengthen the communities in which they serve, such as lighting ball fields, playgrounds and bus stops, taking part in festivals, parades and holiday celebrations, hosting blood drives, and recognizing veterans and members of the military.

“Florida’s public power utilities not only serve their communities, but they also help create a sense of community. Our utilities and their employees want their communities to be the best they possibly can because they live there, too,” said Amy Zubaly, FMEA Executive Director. “We applaud each of these utilities, including KEYS, and their employees for all their efforts to support and strengthen their communities.”

KEYS was announced as an award recipient on November 12 at the FMEA Energy Connections Conference and Trade Show in Daytona Beach. KEYS joins 19 other community-owned Florida public power communities in receiving this award.

Florida’s 33 public power utilities, combined, are the third largest electric provider in the state, serving 14 percent of Florida’s customers. Florida’s public power utilities serve more than 3 million Floridians and are a statewide employment leader with more than 5,700 employees.

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KEYS' Laurence Marius and Juan Menendez will celebrate their 20th anniversaries with the Utility on November 15.

Marius currently serves as an Auto Diesel Vehicle Technician within KEYS’ Fleets section. In his post, he is responsible for performing journey level tasks in all aspects of automotive preventive maintenance and repairs for KEYS vehicles and equipment.

Menendez currently serves as an Engineering Field Representative within the Engineering& Control department. In his post, he is responsible for planning, designing, drawing, inspecting, and initiating new construction.

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KEYS recently donated 700 backpacks to the Silverliners to be used for their annual “Flight to the North Pole” event.

The event will take place on Thursday, December 5th, and will provide 3-5 year-old children with a chance to experience some early holiday cheer. Originally started by retired Eastern airline flight attendants, the event provides local youth with the chance to take over Key West International Airport, partake in festive holiday games and sing-along’s, and visit with Santa Claus. Each child will also receive a new toy at the event.

“KEYS has been a longtime supporter of the Silverliners,” said Lynne Tejeda, KEYS’ General Manager & CEO. She added that, “our backpacks will come in very handy to help the children carry their new toy home, and will serve as yet another happy reminder of a truly magical day.”

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KEYS' business offices will be closed on Wednesday, November 6, due to Tropical Storm/Hurricane Rafael. A determination about business office plans for Thursday, November 7, will be made by end of business on November 6.

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KEYS is prepared to restore service as quickly as possible if facilities are damaged by Tropical Storm/Hurricane Rafael.

KEYS has established priorities for storm restoration that are intended to emphasize health, safety, essential community services, and to restore service in a manner that will affect the greatest number of customers first.

Here’s what will happen:

Before the Storm:

• KEYS’ crews will work in the field to restore power until sustained winds exceed 30 miles per hour. If power outages occur once crews have been recalled from the field, KEYS will not attempt to restore power until the storm has passed and winds have diminished.

Dealing with Customer Calls and Power Outages:

• KEYS will accept phone calls from customers reporting electrical hazards and power outages as communication systems permit. This information will be sorted and prioritized for KEYS’ crews once they are clear to work in the field. In order to keep phone lines open, customers need only call once to report electrical hazards or a power outage.

• KEYS’ crews will work as quickly as possible to restore power. Emergency services will receive top priority. The time required to restore power to the remainder of impacted customers will depend on the extent of damage to KEYS’ distribution system.

Local Generation:

• KEYS has over 100 megawatts of local generation available. Generating units will be utilized as need once the storm has passed.

With Tropical Storm/Hurricane Rafael forecast to impact the Lower Keys, Keys Energy Services (KEYS) asks its customers to take the following safety precautions:

•Keep flashlights, battery-operated radios, extra batteries, canned food, and bottled water handy.

•Turn refrigerators and freezers to their coldest setting and keep the door closed. If the power goes out, this will keep food fresh longer.

•Use extra caution and be aware of overhead power lines when lowering television antennas.

•If you own a swimming pool, turn off all pumps and filters. If you don’t, water from the approaching storm could damage them.

•If evacuating your home, KEYS recommends all customers shut the main power off to their home at the main circuit breaker to avoid fires caused by rising waters.

•If your power goes out, use flashlights instead of candles or kerosene lamps.

•Do not touch fallen or low-hanging wires and anything they may be in contact with, including standing water. A seemingly harmless looking wire may still be energized.

•Keep telephone lines clear for emergency services. Call KEYS only to report electrical hazards and power outages.

•If you own a generator, follow the manufacturer recommendations and place it in a well-ventilated location.

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In observanceof Veterans Day, KEYS' offices will be closed on Monday, November 11. KEYS’offices will re-open for regular business on Tuesday, November 12, at 8:00A.

KEYS recently received the Certificate of Achievement for Excellence in Financial Reporting from the Government Finance Officers Association of the United States and Canada (GFOA) for its annual comprehensive financial report for the Fiscal Year ended September 30, 2023.

The Certificate of Achievement is the highest form of recognition in the area of governmental accounting and financial reporting, and its attainment represents a significant accomplishment by a government and its management.

The report was judged by an impartial panel to meet the high standards of the program, which includes demonstrating a constructive “spirit of full disclosure” to clearly communicate its financial story and motivate potential users and user groups to read the report.

The GFOA advances excellence in government finance by providing best practices, professional development, resources, and practical research for more than 21,000 members and the communities they serve.

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With trick-or-treating right around the corner, Keys Energy Services (KEYS) wants to make sure families can see clearly, and drivers can see trick-or-treaters, to make Halloween festivities safe for children of all ages. KEYS’ customers are urged to contact KEYS to report any burned out, malfunctioning, or 24-hour burning streetlights so they can be repaired prior to October 31. Customers can submit their request online at KeysEnergy.com/customer-service-requests or by calling (305)295-1010.

When contacting KEYS, customers are asked to have the following information to help expedite repairs:

• The street address of the home or business closest to the streetlight in question.
• The streetlight pole number – a bright yellow number affixed at eye level on the street side of the pole.
• Determine whether the light is burned out (not lit during dusk and/or evening hours), malfunctioning (flickering), or 24-hour burning (lit 24-hours a day).

“KEYS maintains streetlights at the request of the City of Key West and Monroe County,” said KEYS’ General Manager & CEO Lynne Tejeda. She added that, “we make every effort to identify and repair malfunctioning or burned-out streetlights in a timely manner to assure public safety for all, especially during a busy holiday that children love.”

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Raynald Bastien has been named Keys Energy Services’ (KEYS) Outstanding Employee of the Fourth Quarter for 2024.

Bastien has worked for the Utility since 2020 and currently serves as an Apprentice Power System Coordinator within the Engineering & Control department. In his current post he is responsible for maintaining a reliable and secure power system by controlling the loading of the Utility’s generating resources. Prior to his current post, Bastien served as an Apprentice Tree Trimmer and Apprentice Substation Electrician.

When asked what he finds most rewarding about his job he said, “being able to work with each department within KEYS to provide excellent customer service and reliable power to our customers.” In recalling his favorite thing about KEYS and its employees Bastien cited the, “desire and commitment to serve our community.”

Bastien was born in Brooklyn, New York, and moved to the Florida Keys in 2016. He is a graduate of Campbell University in Jacksonville, North Carolina. In his spare time, he enjoys spending time with his wife Jessica and daughter Jada, going for motorcycle rides, and playing sports.

The Employee of the Quarter Committee selects an employee four times a year for this award. Employees are considered for the award after being nominated by their peers. Final selection of the outstanding employee is based on several factors, which include attendance, attitude, efficiency, initiative, and job performance.

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KEYS wrapped up Public Power week with its fifth Day of Giving on Friday, October 11. KEYS’ employees assisted United Way of Collier and the Keys with preparations for the Andy Griffiths’ Retirement Celebration & Fundraising event.

KEYS’ Days of Giving employee volunteer program was launched in 2023 and partners KEYS’ employees with local nonprofit organizations throughout the Lower Florida Keys needing assistance with special projects and events.

For more information on United Way of Collier and the Keys visit uwcollierkeys.org.

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Keys Energy Services (KEYS) has dispatched eight employees to assist the with post-Hurricane Milton power restoration efforts.

KEYS’ Hurricane Milton crew will consist of six Linemen and two Tree Trimmers and include: Mike Canizares, Manny Estevez, Jimmy Greene, Mike Hendricks, Herschell Major, Andrew Rodriguez, Armando Rojas, and Juan Soza. KEYS’ crew, along with four bucket trucks, one digger derrick, and one utility pole trailer, departed for the storm zone on Thursday, October 10.

“Our crew looks forward to lending their unique hurricane restoration experience and helping to light the path to recovery,” said Lynne Tejeda, KEYS’ General Manager & CEO.

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KeysEnergy Services’ (KEYS) business offices will re-open for regular business at10:00A on Thursday, October 10, due Hurricane Milton.

KEYS' Frankie Webb-Holtkamp will celebrate her 20th anniversary with the Utility on October 12.

Webb-Holtkamp currently serves as a Power System Coordinator within the Engineering & Control department. In her post, she helps maintain a reliable and secure power system by controlling loading of the utility’s generating resources.

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Keys Energy Services’ (KEYS) business offices will be closed on Wednesday, October 9, due to Hurricane Milton.

A determination about business office plans for Thursday, October 10, will be made by end of business on October 9

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In observance of Columbus/Indigenous People's Day, KEYS' offices will be closed on Monday, October 14.

KEYS’ offices will re-open for regular business on Tuesday, October 15, at 8:00A.

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With Hurricane Milton forecast to impact the Lower Keys, Keys Energy Services (KEYS) asks its customers to take the following safety precautions:

• Keep flashlights, battery-operated radios, extra batteries, canned food, and bottled water handy.

• Turn refrigerators and freezers to their coldest setting and keep the door closed. If the power goes out, this will keep food fresh longer.

• Use extra caution and be aware of overhead power lines when lowering television antennas.

• If you own a swimming pool, turn off all pumps and filters. If you don’t, water from the approaching storm could damage them.

• If evacuating your home, KEYS recommends all customers shut the main power off to their home at the main circuit breaker to avoid fires caused by rising waters.

• If your power goes out, use flashlights instead of candles or kerosene lamps.

• Do not touch fallen or low-hanging wires and anything they may be in contact with, including standing water. A seemingly harmless looking wire may still be energized.

• Keep telephone lines clear for emergency services. Call KEYS only to report electrical hazards and power outages.

• If you own a generator, follow the manufacturer recommendations and place it in a well-ventilated location.

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KEYS is prepared to restore service as quickly as possible if facilities are damaged by Hurricane Milton.

KEYS has established priorities for storm restoration that are intended to emphasize health, safety, essential community services, and to restore service in a manner that will affect the greatest number of customers first.

Here’s what will happen:

Before the Storm:

• KEYS’ crews will work in the field to restore power until sustained winds exceed 30 miles per hour. If power outages occur once crews have been recalled from the field, KEYS will not attempt to restore power until the storm has passed and winds have diminished.

Dealing with Customer Calls and Power Outages:

• KEYS will accept phone calls from customers reporting electrical hazards and power outages as communication systems permit. This information will be sorted and prioritized for KEYS’ crews once they are clear to work in the field. In order to keep phone lines open, customers need only call once to report electrical hazards or a power outage.

• KEYS’ crews will work as quickly as possible to restore power. Emergency services will receive top priority. The time required to restore power to the remainder of impacted customers will depend on the extent of damage to KEYS’ distribution system.

Local Generation:

• KEYS has over 100 megawatts of local generation available. Generating units will be utilized as need once the storm has passed.

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KEYS kicked off Public Power Week with its fourth Day of Giving on Monday, October 7. KEYS employees assisted the Monroe Association of ReMARCable Citizens (MARC) with assembling raised planter beds at the MARC Plant Store.

KEYS’ Days of Giving employee volunteer program was launched in 2023 and partners KEYS’ employees with local nonprofit organizations throughout the Lower Florida Keys needing assistance with special projects and events.

For more information on MARC visit marchouse.org.

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KEYS will celebrate Public Power Week, October 6-12, along with 2,000 other community-powered electric utilities that collectively provide electricity to 54 million Americans across the United States.

“Public Power Week honors KEYS hometown service, resulting in reliable electricity for our community,” said Lynne Tejeda, KEYS General Manager & CEO. Public Power Week is a national, annual event sponsored in conjunction with the American Public Power Association (APPA) in Washington, D.C. The APPA is the service organization for community- and state-owned electric utilities.

“We all take for granted the availability of electricity,” Tejeda said. “It’s an absolute necessity day in and day out. Having a community-owned electric utility providing our power allows us to make decisions locally on how we want to use our resources for the betterment of the community.”

In recognition of Public Power Week, KEYS’ employees will dedicate volunteer hours to two local nonprofit organizations through its Days of Giving program. This initiative partners employees with local nonprofit organizations needing assistance with special projects and events, and fosters a spirit of community engagement. KEYS employees will dedicate volunteer hours to the Monroe Association for ReMARCable Citizens (MARC) and the United Way of Collier & the Keys throughout the week. To further help the community KEYS will host a blood drive at its Service Building in Key West (1001 James Street) on Tuesday, October 8th from 1:00 - 4:30P.

KEYS encourages its customers to join in the celebration of public power by supporting local events and engaging with community initiatives. "Public Power Week is a wonderful opportunity for us to celebrate not only the services we provide but also the community we serve," said Tejeda.

For more information about KEYS, visit KeysEnergy.com

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KEYS re-launched its popular rebate program for energy efficient appliances and equipment on Tuesday, October 1.

The program consists of 14 rebates, including a $350 electric vehicle (EV) charger rebate, with an additional $50 efficiency rebate if the charger is Energy Star Certified.

Other rebates include: Hot Water Heater Timer ($25); Programmable Thermostat ($25); Ceiling Fan ($25); White Roof Coating ($25); Dehumidifier ($50); Dishwasher ($55); Room Air Conditioner ($75); Refrigerator ($75); Clothes Washer ($100); Duct Leak Repair or Replacement ($150); Ductless Air Conditioner ($175); Central Air Conditioner ($250); and Solar Hot Water Heater ($450).

KEYS’ customers looking for more information on the rebate program should log on to KeysEnergy.com. Once online, KEYS’ customers can download the application for the 14 rebate options available. The terms of the rebate program allow customers to receive more than one rebate within a designated timeframe.

Rebates will be awarded to eligible customers on a first-come, first-served basis. The rebate program will sunset once funding has been exhausted. Since 2008, KEYS has provided $1.4-million in rebates to its customers.

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KEYS has dispatched eight employees to assist the City of Ocala with post-Hurricane Helene power restoration efforts.

KEYS’ Hurricane Helene crew will consist of six Linemen and two Tree Trimmer and include: Paul Sanchez, Daniel Garcia III, Miguel Gonzalez, Jimmy Greene, Marlon Briones, Darren Raley, Hernan Hernandez, and Joe Francis. KEYS’ crew, along with four bucket trucks, one digger derrick, and one utility pole trailer, departed for Ocala on Friday, September 27.

“Our crew looks forward to lending their unique hurricane restoration experience to the City of Ocala and helping to light the path to recovery,” said Lynne Tejeda, KEYS’ General Manager & CEO.

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Keys Energy Services’ (KEYS) business offices will be closed on Thursday, September 26,due to Hurricane Helene. KEYS’ employees will conduct business remotely as communication systems permit.

KEYS’ offices will re-open for regular business on Friday, September 27, at 8:00A.

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KEYS is prepared to restore service as quickly as possible if facilities are damaged by Helene.

KEYS has established priorities for storm restoration that are intended to emphasize health, safety, essential community services, and to restore service in a manner that will affect the greatest number of customers first.

Here’s what will happen:

Before the Storm:

•KEYS’ crews will work in the field to restore power until sustained winds exceed 30 miles per hour. If power outages occur once crews have been recalled from the field, KEYS will not attempt to restore power until the storm has passed and winds have diminished.

Dealing with Customer Calls and Power Outages:

•KEYS will accept phone calls from customers reporting electrical hazards and power outages as communication systems permit. This information will be sorted and prioritized for KEYS’ crews once they are clear to work in the field. In order to keep phone lines open, customers need only call once to report electrical hazards or a power outage.

•KEYS’ crews will work as quickly as possible to restore power. Emergency services will receive top priority. The time required to restore power to the remainder of impacted customers will depend on the extent of damage to KEYS’ distribution system.

Local Generation:

•KEYS has over 100 megawatts of local generation available. Generating units will be utilized as need once the storm has passed.

With Helene forecast to impact the Lower Keys, Keys Energy Services (KEYS) asks its customers to take the following safety precautions:

•Keep flashlights, battery-operated radios, extra batteries, canned food, and bottled water handy.

•Turn refrigerators and freezers to their coldest setting and keep the door closed. If the power goes out, this will keep food fresh longer.

•Use extra caution and be aware of overhead power lines when lowering television antennas.

•If you own a swimming pool, turn off all pumps and filters. If you don’t, water from the approaching storm could damage them.

•If evacuating your home, KEYS recommends all customers shut the main power off to their home at the main circuit breaker to avoid fires caused by rising waters.

•If your power goes out, use flashlights instead of candles or kerosene lamps.

•Do not touch fallen or low-hanging wires and anything they may be in contact with, including standing water. A seemingly harmless looking wire may still be energized.

•Keep telephone lines clear for emergency services. Call KEYS only to report electrical hazards and power outages.

•If you own a generator, follow the manufacturer recommendations and place it in a well-ventilated location.

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KEY WEST – Keys Energy Services (KEYS) has been made aware of several customers receiving scam phone calls involving their electric accounts.

Within the scam, customers are informed a payment is immediately due on their electric account or they will have their service disconnected for nonpayment. Customers are then pressured to pay by phone using credit or prepaid debit cards to avoid an interruption in service. Well informed individuals have prevented the fraud from being perpetrated, but all KEYS’ customers are advised to remain vigilant to avoid falling prey to the scam.  

“If customers are unsure of the authenticity of a call and need to verify its legitimacy, they should contact KEYS at (305) 295-1000 and ask to speak with a Customer Services representative,” said Lynne Tejeda, KEYS’ General Manager & CEO. She went on to add that, “at that time they can check the status of their account and verify their account information.”

The Utility Board held a public hearing and approved Keys Energy Services (KEYS) Fiscal Year (FY)* 2025 budget and five-year financial plan, during their regularly scheduled meeting on Wednesday, August 28, 2024. The approved FY 2025 budget for KEYS is $123 million.

Effective January 1st an average residential customer, consuming 1,250 kwh of energy per month, will see their bill go from $168.06 to $171.44, a two-percent increase.

“The budget supports KEYS’ goals and objectives regarding reliability, customer service, affordability, and the workforce,” said Lynne Tejeda, KEYS’ General Manager & CEO. She added that, “the budget includes $14.8 million in capital projects, with a heavy emphasis on maintaining reliability of the transmission, distribution, and generation facilities.”

The regular meeting of the Utility Board took place at 5:00 p.m., Wednesday, August 28, 2024, in the Board Room of KEYS’ Service Building, 1001 James Street, Key West

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KEYS crews are protected by the Florida Move Over Act as they work alongside local roads and highways to power paradise.

On July 1, 2014, the Act was amended to include utility service vehicles and sanitation vehicles on the list of public safety vehicles motorists must already slow down or move over to protect personnel who work on roads and highways.

Under the law, motorists are required to:

• Approach law enforcement patrol cars, emergency vehicles, utility service vehicles, sanitation vehicles, and tow trucks/wreckers with caution.

• Change lanes away from public safety vehicles if traveling on a multi-lane roadway and able to move over safely; or

• Slow down while maintaining a safe speed of 20-mph below posted speed limits, being careful not to impede or block the flow of traffic unless otherwise directed by a law enforcement officer.

Violating the Move Over law can result in a fine and points on your license. Specific provisions of the law can be viewed online at www.leg.state.fl.us.

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In observance of Labor Day, KEYS' offices will be closed on Monday, September 2. KEYS’ offices will re-open for regular business on Tuesday, September 3, at 8:00A. KEYS’ offices will open at 8:00A on Wednesday, September 4, to accommodate for the holiday closure.

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On Monday, August 26, Utility Board member Pat Labrada was sworn into office by Key West City Clerk Keri O’Brien at City Hall in Key West. Labrada was re-elected to the seat he has held since 2020.

KEYS' Sam Gaccione and Jay Hudkins will celebrate their 5th anniversary with the Utility on August 12th.

Gaccione and Hudkins are both Project Engineers in the Engineering & Control Center department. They are responsible for providing overall project management, contract management, budgeting, control, coordination and execution of assigned projects.

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KEYS' Lynne Tejeda will celebrate her 35th anniversary with the Utility on August 7.  

Tejeda currently serves as the General Manager & CEO for the utility. In her post she is responsible for providing executive leadership and direction for the operating departments of KEYS to ensure reliable and cost-effective power to customers. She also interfaces with the Utility Board to ensure the strategic plan, policies, and budgets are developed and implemented. Additionally, she serves as the primary liaison to the Florida Municipal Power Agency.

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KEYS is proud to announce that its 28th annual Energy Conservation calendars are now available. Customers can pick up a FREE copy of the calendar at KEYS’ Service Building at 1001 James Street in Key West, while supplies last. Additionally, an electronic copy of the calendar is available for download at KeysEnergy.com/resources/energy-conservation-calendar.

KEYS’ calendar follows the local school academic year and highlights energy conservation practices using the art of elementary school students.

Calendars have been distributed to all elementary schools within KEYS’ service area and will be given to students during “Meet the Teacher” day prior to the start of classes.

KEYS’ Energy Conservation calendar has received numerous awards over the years, including the prestigious Bronze Anvil Award from the Public Relations Society of America for its innovative presentation and content.

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Cagle A. Petit has been named KEYS Outstanding Employee of the Third Quarter for 2024.

Petit has worked for the Utility since 2019 and currently serves as a Buyer/Inventory Analyst within the Purchasing Section of the Finance department. In her post, she is responsible for obtaining materials and services at the most reasonable cost and ensuring the correct amount of product or services are received while maintaining appropriate inventory levels.

In recalling her favorite thing about KEYS, Petit said, “the learning opportunities. I learn new things every day.” Petit was born in Key West and graduated from Key West High School. She received her Associate’s degree from the College of the Florida Keys and her Bachelor’s degree and Master of Business Administration degree from St. Leo University. In her spare time, she enjoys cooking, baking, and just relaxing by listening to music or watching movies.

The Employee of the Quarter Committee selects an employee four times a year for this award. Employees are considered for the award after being nominated by their peers. Final selection of the outstanding employee is based on several factors, which include attendance, attitude, efficiency, initiative, and job performance. 💡#CommunityPowered

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In observance of Independence Day, KEYS' offices will be closed on Thursday, July 4, and Friday, July 5. KEYS’ offices will re-open for regular business on Monday, July 8, at 8:00A.

To accommodate the holiday closure, KEYS’ offices will open at 8:00A on Wednesday, July 3, instead of the regularly scheduled 9:00A.

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Annual Independence Day festivities are a popular time for fireworks. KEYS reminds its customers that power lines and utility poles can be dangerous when setting up firework displays, potentially disrupting the lives of thousands.

KEYS recommends these safety tips to avoid a potentially tragic accident:

• Carefully set up and use fireworks only in areas clear of overhead power lines.

• Do not string fireworks on utility poles.

• If using a ladder or pole to set up fireworks, keep a 10-foot clearance from power lines. Power lines are energized and can cause serious electrical shock, burn, or electrocution.

• If an object becomes entangled in an overhead power line, do not try to free it. Instead call KEYS at (305) 295-1010 to report the problem.

“Our job is to keep the lights on and we’ll do a better job of that if we can keep fireworks from contacting our lines,” said Lynne Tejeda, KEYS’ General Manager & CEO. “We ask that our customers show good judgment while celebrating Independence Day with fireworks,” she added.

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KEYS' Amanda Rodriguez will celebrate her 15th anniversary with the Utility on June 22nd. Rodriguez is an Accounting Representative within KEYS’ Finance department and is responsible for coordinating all procedures involved with accounts receivable.

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KEYS' General Manager & CEO Lynne Tejeda was recently awarded the James D. Donovan Individual Achievement Award by the American Public Power Association at their National Conference in San Diego, California. The award recognizes individuals who have made significant contributions to the electric utility industry and to public power.

Tejeda has served KEYS for 35 years, working as its Public Information Officer, Communications Director, Assistant General Manager, and General Manager & CEO. She has led the utility for the last 18 years. She has been an active participant with APPA since 1989, now serving in her fourth term on its Board of Directors. She has also served on APPA’s Public Communications Committee, Legislative and Resolutions Committee, and has been a steadfast attendee and presenter at multiple APPA conferences and events, generously sharing her expertise with her peers.

In observance of the Juneteenth holiday, Keys Energy Services’ (KEYS) offices will be closed on Wednesday, June 19.

KEYS’ offices will re-open for regular business on Thursday, June 20, at 8:00A.

KEYS' Hernan Hernandez and Tony Roberts will celebrate their 10th anniversary with the Utility on June 9th.

Hernandez is a Tree Trimmer within KEYS’ Transmission & Distribution department and is responsible for helping to maintain utility line clearance.

Roberts is a Meter Services Technician within the Customer Services department and is responsible for completing all meter service orders.

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KEYS' crews are protected by the Florida Move Over Act as they work alongside local roads and highways to power paradise.

On July 1, 2014, the Act was amended to include utility service vehicles and sanitation vehicles on the list of public safety vehicles motorists must already slow down or move over to protect personnel who work on roads and highways.

Under the law, motorists are required to:

• Approach law enforcement patrol cars, emergency vehicles, utility service vehicles, sanitation vehicles, and tow trucks/wreckers with caution.

• Change lanes away from public safety vehicles if traveling on a multi-lane roadway and able to move over safely; or

• Slow down while maintaining a safe speed of 20-mph below posted speed limits, being careful not to impede or block the flow of traffic unless otherwise directed by a law enforcement officer.

Violating the Move Over law can result in a fine and points on your license. Specific provisions of the law can be viewed online at www.leg.state.fl.us.

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In observance of Memorial Day, KEYS' offices will be closed on Monday, May 27. KEYS’ offices will re-open for regular business on Tuesday, May 28, at 8:00A.

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Annual graduation festivities are a popular time for Mylar/metallic balloon sales. Not surprisingly, it is also a time of year utilities across the country experience numerous balloon-related power outages. Keys Energy Services (KEYS) reminds its customers that Mylar/metallic balloons which are allowed to drift away can land on power lines and in electrical substations, potentially resulting in power outages. Since 2010 KEYS’ customers have experienced over 58 power outages directly caused by balloons.

KEYS recommends these safety tips for handling Mylar/metallic balloons:

• Keep Mylar/metallic balloons indoors and never release them outside.

• Secure helium-filled balloons with a weight heavy enough to prevent them from drifting away.

• Never tie a balloon to a child’s wrist. If the balloon comes in contact with electricity, the electricity could flow through the balloon to the child, which could cause serious injury or death.

• Never attach metallic streamers/string to a balloon.

• When the celebration is over, puncture the balloon in several places and dispose it to keep it safely away from power lines and electrical equipment. Partially-inflated balloons can easily become airborne.

• Do not attempt to retrieve a balloon, or any object, tangled in power lines. Instead call KEYS at (305) 295-1010 to report the problem.

“Our job is to keep the lights on, and we’ll do a better job of that if we can keep Mylar/metallic balloons from contacting our lines,” said Lynne Tejeda, KEYS’ General Manager & CEO. “We ask that our customers show good judgment and never release a Mylar/metallic balloon outside,” she added.

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KEYS advises its customers that a helicopter-based survey of the Transmission line (TIELINE)will be conducted throughout KEYS’ service area Monday, May 6, through Friday, May 10, from 8:00A to 4:00P – weather permitting.

KEYS customers should be aware of the helicopter flying near TIELINE poles along US-1 Highway. Additionally, residents are advised to drive safely while this survey is in progress, and keep their focus on the road and not the helicopter flying overhead.

‍Chesapeake Bay Helicopters was selected as the vendor for this project, at an estimated total cost to KEYS of $106,000.

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On April 30, 2024, Utility Board Attorney Nathan Eden will retire after 50-years of continuous service to the Utility.

Eden’s tenure as the Utility Board Attorney began with his appointment to the position on May 1, 1974. During this time, he provided legal guidance, assistance, and instruction to the Utility Board and Keys Energy Services’ (KEYS) staff. He successfully lobbied for the Utility Board’s interest at various levels of government, including various amendments to the Utility Board’s Enabling Act by the Florida Legislature.

Eden also guided the Utility through numerous milestones, including the construction and energization of the Transmission Line (TIELINE), the deployment and retirement of significant generation assets, entry into and exit from complex agreements for the purchase of fuels and electricity, and the expansion of voter participation and Utility Board representation to customers outside the City of Key West.  

“Nathan’s knowledge, wisdom, and longevity of service to the Utility Board is unparalleled,” said Utility Board Chair Tim Root. He added that Eden, “has soundly and consistently guided KEYS for the last 50-years.”

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KEYS recently sponsored an energy conservation art contest for all elementary school students in the Lower Florida Keys. One overall winner and two winners from each grade level were selected from over 2,000 entries to grace the pages of KEYS’ 28th annual Energy Conservation calendar. The winners attended the April 10 Utility Board meeting and were recognized for their efforts.

The overall winner was Charlotte Gehin, a fifth-grade student from Sigsbee Charter School. Her artwork will be featured on the cover of KEYS’ nationally recognized 2024-2025 calendar. The winning artists whose work will illustrate each of the 12 months are: (Kindergarten) Luna Bethel & Parker Labrada; (First Grade) Lily Schendera & Molly Wright; (Second Grade) Ahava Emanuel & Wisnerline Seguin; (Third Grade) Annabel Garrido & Samantha Revoredo; (Fourth Grade) Alicia Malagon Espinoza & Johnny Jones; (Fifth Grade) Sadia Shifa & Sarah Sheldon.

KEYS’ Energy Conservation calendars will be made available to KEYS’ customers in August.

The regular meeting of the Utility Board took place at 5:00 p.m., Wednesday, April 10, in the Board Room of Keys Energy Services’ Service Building, 1001 James Street, Key West.

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KEYS earned the American Public Power Association’s (APPA) Safety Award of Excellence for safe operating practices in 2023. KEYS received the 2023 APPA Safety Award of Excellence award in the category for utilities with 110,000 to 249,999 worker-hours of annual worker exposure during the APPA’s recent Engineering & Operations conference in New Orleans, Louisiana.

“In our industry, safety has to be top of mind all day every day,” said Scott McKenzie, Chair of APPA’s Engineering and Operations Conference safety track and Senior Director of Member Training & Safety at AMP Inc. “These honored utilities have demonstrated a commitment to safety that runs through every aspect of their organizations.”

More than 160 utilities entered the annual Safety Awards for 2023. Entrants were placed in categories according to their number of worker-hours and ranked based on the most incident-free records and overall state of their safety programs and culture during 2023. The incidence rate is based on the number of work-related reportable injuries or illnesses and the number of worker-hours during 2023, as defined by the Occupational Safety and Health Administration (OSHA).

“KEYS is proud of its safety record,” said Lynne Tejeda, General Manager & CEO of KEYS. “This award is a testament to the hard work that goes into ensuring that our team members go home safe to their families every day.”

The Safety Awards have been held annually for more than 65 years. APPA is the voice of not-for-profit, community-owned utilities that power 2,000 towns and cities nationwide.

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Mairelys Cabrera has been named Keys Energy Services’ (KEYS) Outstanding Employee of the Second Quarter for 2024.

Cabrera has worked for the Utility since 2021 and currently serves as a Customer Service Representative II within the Customer Services department. In her current position she is responsible for implementing customer services policies and procedures with the goal of meeting customer needs and supporting the business objectives of KEYS.

She was recommended for this award by her coworkers for being an exemplary employee. They wrote, “Her approach to every customer interaction speaks for itself. She meets the customers where they’re at, educating them on KEYS’ policies and rebate programs.”

In recalling her favorite thing about KEYS, Cabrera said, “it’s a great company to work for, providing a lot of opportunities for growth.”

Cabrera was born in Cuba and moved to America in 2005. In her spare time she enjoys spending time with family and friends, going to the beach, and watching the sunset.

The Employee of the Quarter Committee selects an employee four times a year for this award. Employees are considered for the award after being nominated by their peers. Final selection of the outstanding employee is based on several factors, which include attendance, attitude, efficiency, initiative, and job performance.

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In accordance with Florida Statute 252.355, KEYS wishes to notify residential customers with special needs of the Special Needs Registry available through the Monroe County Emergency Management.

The registry helps staff identify residents who would need assistance during evacuations and sheltering because of physical, mental, cognitive impairment, or sensory disability.

Residents with special needs are asked to call the Monroe County Special Needs Registry at (305) 292-4591 or log on to http://www.monroecounty-fl.gov/specialneeds by May 31st to ensure they are accounted for in advance of Hurricane Season.

Keys Energy Services (KEYS) advises its customers that land-based repairs of the Transmission line (TIELINE) will take place in Key West and Stock Island from March 25 - April 11, weather permitting. Traffic will be affected while this work takes place.

KEYS customers should be aware of Utility crews working within Key West and Stock Island who will temporarily close roads or shift lanes in one-block segments to complete repairs. The following schedule outlines the tentative dates and locations of the planned work, weather permitting, that will take place each day from approximately 7:00A– 5:00P. Significant deviations to this schedule will be posted atwww.KeysEnergy.com/News:

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March 25-29TH

o Southard Street, from White Street to Love Lane

o Southard Street, from Love Lane to Simonton Street

o Simonton Street, from Southard Street to Angela Street

o Angela Street, from Simonton Street to Butler Boulevard

o White Street, from Palm Avenue to Southard Street

March 27-30TH

o Eaton Street, from White Street to Palm Avenue

o Palm Avenue from Eaton Street to Trumbo Point Entrance

o White Street, at the Key West Housing Authority

o Palm Avenue from Eaton Street to Trumbo Point Entrance

o Palm Avenue from Eaton Street to Eisenhower Drive

o White Street, at the Key West Housing Authority

o Palm Avenue from Eaton Street to Eisenhower Drive

o Palm Avenue from Eaton Street to Trumbo Point Entrance

o Palm Avenue, at the corner of Eisenhower Drive

March 28th-April 2nd

o Flagler Avenue, from 16th Street to South Roosevelt Boulevard

o South Roosevelt Boulevard, from Eagle Avenue to the Fairfield Inn

o Kennedy Drive, from the Key West High School Stadium to Flagler Avenue

April 1st -12th

o Staples Avenue, from Sunset Drive to Kennedy Drive

o Kennedy Drive, from Staples Avenue to the Kennedy Drive Electrical Substation

o Von Phister Street, from Thompson Lane to Staples Avenue

o Staples Avenue, from Von Phister Street to Sunset Drive

o Thompson Street, from United Street to Washington Street

o United Street, from Margaret Street to Thompson Lane

o Fort Street, between Olivia Street, and Truman Avenue

o Truman Avenue, between Fort Street and Thomas Street

o Whitehead Street, between Julia Street and United Street

o United Street, between Whitehead Street and William Street

o Geraldine Street, between Emma Street and Fort Street

o At US-1 Electrical Substation, Stock Island

o 3rd Street, between Laurel Avenue and 3rd Avenue

o 3rd Avenue and 2nd Terrace

o 4th Avenue, between 3rd Avenue and Front Street

o Front Street, Stock Island

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Michels Power, Inc. was selected as the vendor for this project, which includes 520 poles, at a total cost to KEYS of approximately $1.3 million.

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In observance of Good Friday, Keys Energy Services’ (KEYS) offices will be closed on Friday, March 29.

KEYS’ offices will re-open for regular business on Monday, April 1, at 8:00A.

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Keys Energy Services (KEYS) advises its customers that helicopter-based repairs of the Transmission line (TIELINE) are taking place from Stock Island to Big Pine Key through early April. Traffic will not be affected while this work is taking place.

KEYS customers should be aware of the helicopter flying near TIELINE poles between Stock Island and Big Pine Key. Additionally, residents are advised to drive safely while this work is in progress and keep their focus on the road and not the helicopter flying overhead. Repair work will take place through April 11, weather permitting.

Michels Power, Inc. was selected as the vendor for this project, which includes 520 poles, at a total cost to KEYS of approximately $1.3 million.

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KEYS' third Day of Giving took place on Friday, March 15. KEYS employees assisted the Florida Keys Society for the Prevention of Cruelty to Animals (FKSPCA) with setup for its annual Spring Social at the Truman Little Whitehouse. The event is also a celebration of 25 years of the FKSPCA organization.  

KEYS’ Days of Giving employee volunteer program was launched in 2023 and partners KEYS employees with local nonprofit organizations throughout the Lower Florida Keys needing assistance with special projects and events.

For more information on the FKSPCA visit FKSPCA.org.

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KEYS' Donnie Yarbrough will celebrate her 25th anniversary with the Utility on March 15.

Yarbrough currently serves as the Learning and Development Coordinator within the Human Resources & Communications department. In her post she is responsible for KEYS training and development programs.

KEYS' Przemyslaw ‘Jack’ Majewski will celebrate his 15th anniversary with the Utility on March 13. Majewski currently serves as a Substation Electrician within the Transmission & Distribution department. In his post he is responsible for substation maintenance, SCADA/relays, the installation and maintenance of underground facilities and transformers, and electrical troubleshooting.

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KEYS' Jennifer Bevis will celebrate her 15th anniversary with the Utility on March 9. Bevis currently serves as a Power System Coordinator within the Engineering & Control department. In her post she is responsible for maintaining a reliable and secure power system by controlling the loading of KEYS’ generating resources.

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KEYS was among 14 Florida public power utilities to receive a Florida Municipal Electric Association (FMEA) Safety Award, which recognizes utilities’ commitment to safety. KEYS received first place in the category with other similar-sized utilities. The award was presented at the Florida Lineman Competition awards banquet in Jacksonville.

FMEA recognizes and rewards safe operations through its annual Safety Awards. Utilities are placed into categories based on their total worker hours and rewarded for the most incident-free records. The incidence rate used to judge utilities was based on the number of work-related reportable injuries or illnesses compared to the total number of worker hours during 2023, as defined by the Occupational Safety and Health Administration (OSHA).

“We applaud each of these winners, including KEYS, for creating safe working environments and cultivating a culture of safety so employees can safely and effectively get their jobs done,” said Amy Zubaly, FMEA Executive Director.

Florida’s public power utilities are locally owned, locally controlled and locally operated enabling them to quickly respond to the needs of their communities. They are also among some of the most reliable power providers in the state.

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Representatives from KEYS and the Utility Board traveled to Washington D.C. this week to meet with members of the United States House of Representatives and Senate and their staffers to discuss issues relevant to the public power sector and KEYS’ customers. The meetings were part of the annual American Public Power Association (APPA) Legislative Rally.

The APPA Legislative Rally allows public power utility representatives from around the country to converge on the nation’s capital to address the issues confronting the public power industry. Issues discussed during the 2024 Legislative Rally included: Federal Emergency Management Agency (FEMA) reform, supply chain issues, and affordable reliable power.

The APPA is a collection of more than 2,000 community-owned electric utilities, serving 14-percent of the nation’s electricity consumers.

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KEYS' crews are protected by the Florida Move Over Act as they work alongside local roads and highways to power paradise.

On July 1, 2014, the Act was amended to include utility service vehicles and sanitation vehicles to the list of public safety vehicles motorists must already slow down or move over for to protect personnel who work on roads and highways.

Under the law, motorists are required to:

• Approach law enforcement patrol cars, emergency vehicles, utility service vehicles, sanitation vehicles, and tow trucks/wreckers with caution.

• Change lanes away from public safety vehicles if traveling on a multi-lane roadway and able to move over safely; or

• Slow down while maintaining a safe speed of 20-mph below posted speed limits, being careful not to impede or block the flow of traffic unless otherwise directed by a law enforcement officer.

Violating the Move Over law can result in a fine and points on your license. Specific provisions of the law can be viewed online at www.leg.state.fl.us.

The Utility Board approved KEYS' annual audit and Annual Comprehensive Financial Report (ACFR) for the Fiscal Year (FY) ending September 30, 2023, at their regular meeting on February 21, 2024.

Per Bond Covenants, the Board engages an independent accounting firm to perform an annual audit of the financial statements of the Utility within 210 days after the close of the FY. James H. Hill CPA, partner with Utility Board auditor’s Oropeza & Parks CPA’s, explained that the Independent Auditor’s Report states that, “in our opinion, the financial statements referred to above present fairly, in all material respects, the respective financial position of the business-type activities of KEYS as of September 30, 2023 and 2022, and the respective changes in financial position, and cash flows thereof for the years then ended in accordance with accounting principles generally accepted in the United States of America.” Hill went on to add that, “this is the highest level of assurance an auditor can provide.”

The regular meeting of the Utility Board took place at 5:00 p.m., Wednesday, February 21st, in the Board Room of Keys Energy Services’ Service Building, 1001 James Street, Key West.

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In observance of Presidents’ Day, Keys Energy Services’ (KEYS) offices will be closed on Monday, February 19. KEYS’ offices will re-open for regular business on Tuesday, February 20, at 8:00A.

Valentine’s Day is a popular holiday for Mylar/metallic balloon sales. Not surprisingly, it is also the same day utilities across the country experience numerous balloon-related power outages. Since 2010 Keys Energy Services’ (KEYS) customers have experienced 58 power outages directly caused by balloons, two in 2023.

With Valentine’s Day around the corner, KEYS reminds its customers that Mylar/metallic balloons which are allowed to drift away can strike power lines and electrical substations, potentially disrupting the lives of thousands.

KEYS recommends these safety tips for handling Mylar/metallic balloons:

• Keep Mylar/metallic balloons indoors and never release them outside.

• Secure helium-filled balloons with a weight heavy enough to prevent them from drifting away.

• Never tie a balloon to a child’s wrist. If the balloon comes in contact with electricity, the electricity could flow through the balloon to the child, which could cause serious injury or death.

• Never attach metallic streamers/string to a balloon.

• When the celebration is over, puncture the balloon in several places and dispose it to keep it safely away from power lines and electrical equipment. Partially-inflated balloons can easily become airborne.

• Do not attempt to retrieve a balloon, or any object, tangled in power lines. Instead call KEYS at (305) 295-1010 to report the problem.

“Our job is to keep the lights on and we’ll do a better job of that if we can keep Mylar/metallic balloons from contacting our lines,” said Lynne Tejeda, KEYS’ General Manager & CEO. “We ask that our customers show good judgment and never release a Mylar/metallic balloon outside,” she added.

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In accordance with Florida Statute 252.355, Keys Energy Services (KEYS) wishes to notify residential customers with special needs that the Special Needs Registry is available through the Monroe County Social Services Office.

The registry helps Monroe County Emergency Management Personnel identify residents who would need assistance during evacuations and sheltering because of physical, mental, cognitive impairment, or sensory disability.

Residents with special needs are asked to call the Monroe County Special Needs Registry at (305) 292-4591 or log on to http://www.monroecounty-fl.gov/index.aspx?NID=148 by May 31st to ensure they are accounted for in advance of Hurricane Season.

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KEY WEST – With temperatures colder than usual in the Florida Keys this week, portable space heaters can warm a cold and drafty house. Keys Energy Services recommends following these safety principles with portable space heaters:

• Plug portable space heaters directly into an outlet; do not use an extension cord.
• Make certain the circuit you plug a space heater into can adequately and safely handle the added demand.
• Never remove the grounding feature on a plug by clipping or grinding off the third prong.
• Use an adaptor to connect the heater’s three-prong plug, if you do not have a three-hole outlet. Make sure the adaptor ground wire or tab is attached to the outlet ground.
• Keep heaters away from passageways and keep all flammable materials such as curtains, rugs, furniture and/or newspapers at least three feet away.
• Unplug and safely store portable space heaters when not in use.

For more electrical safety tips, visit the Electrical Safety Foundation International at www.esfi.org.

The Utility Board authorized Keys Energy Services’ (KEYS) staff to finalize and approve a lease agreement for the Park and Ride with the City of Key West, during their regularly scheduled meeting on Wednesday, January 18.

KEYS owns a parcel of land on the 300 block of Grinnell Street which was leased to the City to construct the Park and Ride facility. The original 30-year lease expired on December 31, 2023.

KEYS’ and City staff entered into negotiations to establish a new lease and tentatively agreed to terms which were approved by the Utility Board. The tentative agreement includes the following provisions:

• A 20-year lease commencing on January 1, 2024, and ending on December 31, 2044, with a 10-year extension upon the written consent of both parties.

• The City will pay KEYS $10 for the period of January 1, 2024, through January 1, 2025. Beginning on January 1, 2025, the City shall make annual lease payments to KEYS in the amount of $225,000.

• Beginning on January 1, 2026, and on each anniversary date thereafter, the annual lease will be adjusted by 2.5-percent.

• The City retains the right to re-open the lease payment terms of the contract in the event there is a declared National or State of Florida state of emergency lasting more than 30-days which impacts City revenue.

• The City remains responsible for all structure maintenance and insurance coverages.

• KEYS retains the right to utilize 64 parking spaces within the Park and Ride for employee parking, and access to 60 additional spaces upon the issuance of a tropical storm or hurricane watch.

The Key West City Commission will vote on this lease agreement on February 8, 2024.

“I am pleased to have reached agreement with the City on the lease extension of the Park and Ride,” said Lynne Tejeda, KEYS’ General Manager & CEO. “We remain committed community partners with the City and appreciate all accommodations both sides have made.”

The regular meeting of the Utility Board took place in the Utility Board Room of KEYS’ Service Building at 1001 James Street, Key West at 5:00 p.m., on Wednesday, January 17.

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KEYS will host its 21st Tree Giveaway on Saturday, April 20, at 8:30A at KEYS’ Service Building in Key West (1001 James Street) and at KEYS’ Blimp Road site (755 Blimp Road, between Valencia & Asturias roads). The giveaway is on a first-come, first-serve basis for all KEYS customers, who will have their choice of two free native shade trees while supplies last. A complete listing of available trees will be made available on KeysEnergy.com in March.

KEYS’ Tree Giveaway began in 1994 as part of a nationwide public power program called TREE POWER sponsored by the American Public Power Association (APPA). The national goal is to plant one tree for every public power customer for a total of 16-million trees. KEYS received the Golden Tree Award from the APPA for reaching its goal of planting more than 27,500 trees, or one for every customer it serves, in 2004. To-date, KEYS has given away over 40,000 native shade trees to its customers to help them offset energy costs by harnessing the shade such trees provide to cool their homes.

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DJ Randolph has been named KEYS' Outstanding Employee of the First Quarter for 2024.

Randolph has worked for the Utility since 2015 and currently serves as a Meter Services Technician within the Customer Services department. In his current position he is responsible for the installation, removal, maintenance, and reading of electrical meters.

In recalling his favorite thing about KEYS, Randolph said, “my supervisor has helped me improve my skills and always provides learning opportunities to grow within the company.” When asked what the best part of his job was, he said it is, “the sense of accomplishment I feel when completing a challenging obstacle with my team.”

Randolph was born in Key West and currently lives in Stock Island, with his wife, Tyler, and daughters, Halle and Reece. In his spare time, he enjoys spending time with family and friends, hosting cookouts, and trips out on the boat.

The Employee of the Quarter Committee selects an employee four times a year for this award. Employees are considered for the award after being nominated by their peers. Final selection of the outstanding employee is based on several factors, which include attendance, attitude, efficiency, initiative, and job performance.

In observance of Martin Luther King Jr. Day, KEYS' offices will be closed on Monday, January 15.

KEYS’ offices will re-open for regular business on Tuesday, January 16, at 8:00A.

KEYS' Amy Haas will celebrate her 10th anniversary with the Utility on January 6th.

Haas currently serves as an Accounting & Financial Analyst within the Finance department. In her post she is responsible for maintaining timely accounting records and analysis for the electric utility and retirement system.

Enrollment for KEYS' discount program for qualifying Senior Citizens or Disabled American Veterans residential customers is now open. Customers who have previously participated in the program must re-qualify by March 31. Once qualified, customers will receive a $18.00 discount on their monthly energy bills in 2024.

In order to qualify for the Senior Citizen’s/ Disabled American Veteran’s Discount, senior citizens must be at least 62 years of age on the date of application and their annual household income must not exceed $45,864. Any disabled American veteran wishing to qualify for this program must be a 100-percent permanently disabled American veteran on the date of application, and their income cannot exceed the maximum annual dollar benefit based on the U.S. Department of Veteran Affairs benefit rate table. The service address must either be the Customer of Record’s homesteaded property or, if a rental, their full-time residence. The customer’s monthly consumption cannot exceed 2,000 kilowatt hours based on their previous 12-month history.  

All re-qualification applications for the discount must be completed, signed, and returned to KEYS no later than March 31.

Applications for this program have been mailed to all KEYS’ customers who have previously qualified. New applicants may download an application form at https://www.keysenergy.com/customer-service-requests, or by calling (305) 295-1090 to request an application be sent by mail.