Payment Assistance

For customers who are having difficulty paying their monthly energy bill, the following programs and agencies may provide some assistance – pending qualification.

• Payment Assistance Programs:
  
  • KEYS offers a Senior Citizen’s/Disabled American Veteran’s discount. To find out if you are eligible for this discount CLICK HERE or contact KEYS’ Customer Programs department at (305) 295-1081.
    
  • Monroe County Social Services may be able to help if you are having trouble paying your energy bill. They administer LIHEAP (Low Income Home Energy Assistance Program) and EHEAP (Elderly Home Energy Assistance Program). To find out if you are eligible, call (305) 292-4408.
    
• Non-profit Agencies:
  
  • Please note that all agencies have different and specific qualification criteria.
    
  • Aids Help
    • Call (305) 296-6196
      
  • American Cancer Society
    • Call (800) 227-9954
      
  • Cancer Foundation of the Florida Keys
    • Call (305) 294-7300
      
  • Catholic Charities
    • Call (305) 292-9790 in Key West
    • and (305) 872-4076 in Big Pine Key
      
  • Domestic Abuse Shelter
    • Call (305) 294-0824
      
  • Salvation Army
    • Call (305) 294-0478
      
  • St. Paul’s Episcopal Church
    • Call (305) 296-5142